KD Media and Marketing LLC
Photography Services – Company Policy
At KD Media and Marketing LLC, we are committed to providing our clients with exceptional service and professional photography experiences. To ensure smooth operations and mutual understanding, we have outlined the following company policies:
1. Appointments and Scheduling
- All appointments must be scheduled in advance through our booking system or with a representative of KD Media and Marketing LLC.
- Clients are encouraged to arrive 10–15 minutes early to ensure sessions begin on time.
2. Cancellation and Refund Policy
- Refunds are not issued unless the appointment is canceled at least 24 hours prior to your scheduled session time.
- Any cancellations made within less than 24 hours of the scheduled session are non-refundable.
- In the event of a cancellation with proper notice (24 hours or more), clients may receive a full refund or choose to reschedule at no additional cost.
- No-shows are considered non-refundable.
3. Late Arrival Policy
- Clients arriving more than 15 minutes late to their scheduled appointment will be subject to a $25 late fee.
- If a client is more than 30 minutes late, the session may be canceled at the discretion of KD Media and Marketing LLC, and no refund will be issued.
4. Payment Terms
- A deposit or full payment may be required at the time of booking to secure your appointment.
- All outstanding balances must be paid in full before receiving any final photos or media.
5. Copyright and Usage
- KD Media and Marketing LLC retains the copyright to all images captured during photo sessions.
- Clients will receive high-resolution digital images for personal use unless otherwise stated in a signed agreement.
- Commercial or promotional use of images must be approved in writing and may incur additional licensing fees.
6. Communication
- All inquiries, changes, or concerns regarding appointments must be made via email or through our official communication channels.
- KD Media and Marketing LLC reserves the right to modify this policy at any time. Updates will be posted and shared accordingly.
By booking a session with KD Media and Marketing LLC, you agree to the terms outlined in this policy.
If you have any questions or need assistance, please contact us at:
📧 Kdmediamarketingllc@gmail.com
📞 334-604-5361
🌐 Kdmediamarketingllc@gmail.com